Terms and Conditions
Welcome to InnoTawk.com ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our live chat application and related services ("Services"). By accessing or using InnoTawk.com, you agree to these Terms. If you do not agree, please do not use our Services.
1. Acceptance of Terms
By using our Services, you agree to be bound by these Terms and our Privacy Policy. We may update these Terms periodically, and your continued use of the Services constitutes acceptance of any changes.
2. Service Description
InnoTawk.com provides a live chat application that allows users to communicate with visitors on their websites in real time. Our Services include chat functionality, reporting tools, and integration features.
3. User Accounts
- Registration: To use our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Account Accuracy: You agree to provide accurate and complete information during registration and to keep your account information updated.
4. Use of Services
Permitted Use: You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not use our Services to transmit or distribute harmful, illegal, or inappropriate content.
Prohibited Conduct: You must not engage in activities that could damage, disable, or impair our Services or interfere with other users’ enjoyment of our Services. This includes but is not limited to unauthorized access, transmission of malicious software, and fraudulent behavior.
5. User Content
- Registration: You are solely responsible for any content transmitted through our chat application. This includes messages sent through chat, files shared, and any other communications.
- Content Rights: By using our Services, you grant us a non-exclusive, royalty-free, and worldwide license to use, reproduce, and distribute your content as necessary for the operation of our Services.
6. Data Privacy
- Data Collection: We collect and process personal data as described in our Privacy Policy. You agree to our data practices and acknowledge that we may collect and store data related to your use of our Services.
- Data Security: We implement reasonable security measures to protect your data but cannot guarantee absolute security. You are responsible for the security of your own data.
7. Intellectual Property
- Ownership: All intellectual property related to InnoTawk.com, including software, designs, and trademarks, is owned by us or our licensors. You may not use our intellectual property without explicit permission.
- License: We grant you a limited, non-exclusive, non-transferable license to use our Services for their intended purposes, subject to these Terms.
8. Third-Party Integrations
Our Services may integrate with third-party applications or services. We are not responsible for the availability or functionality of these third-party services and do not endorse or control them.
9. Disclaimers
- No Warranties: Our Services are provided "as is" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
- Limitation of Liability: To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of your use of our Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless InnoTawk.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.
11. Termination
We may suspend or terminate your access to our Services at our sole discretion, without notice, for any reason, including if you breach these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or your use of our Services will be resolved in the courts of Malaysia.
13. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]