Real-Time Auto Translation
Break language barriers with our auto translation feature, facilitating seamless communication between customers and agents regardless of language.
Simplified Dashboard Design
Streamlined dashboard design for easy use, reducing learning curve while enabling real-time monitoring of agents' performance, including response rates and chat volumes handled by each agent.
Chat Transfer
Effortlessly transfer between agents at any time for specific assistance with just a few clicks.
Canned Reply
Customize pre-written messages to expedite client assistance by simply typing '#' as a shortcut to select the message.
Personalized Customization
Tailor the chat experience to your brand and customer needs with personalized customization options, ensuring a unique and memorable interaction.
File Transfer
Allows for effortless sharing of documents and images during live chats, facilitating quick and efficient collaboration while ensuring secure and prompt exchange of essential files without disrupting the conversation flow.
Chat History
Effortlessly keep track of conversations with our chat history feature, ensuring continuity and easy reference for both customers and agents. Easily monitor agents' performance as well as clients' information, including names, phone numbers, and more.
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